AI Receptionist for Dentists

Answering service for dental offices

New patients get booked, even when the front desk is busy

An AI receptionist for dentists answers the calls your front desk can’t get to: new patients, reschedules, insurance questions and after-hours emergencies. Brantheo’s AI Caller books into your schedule following your rules and sends your team a summary of every call.

Your front desk keeps the patients in the chair and the calls that need a person. Everything else gets an answer on the first ring, in English, Spanish or Portuguese.

Request a 20-min strategy call or call us (407) 325-4647

The calls it handles

What a dental office phone rings for

Tap a tooth or a card

  • 1Tooth 8

    New patient, first cleaning

    Collects name, phone, reason for the visit and insurance, then offers new-patient slots.

  • 2Tooth 30

    Dental pain or a broken tooth

    Follows your emergency rule: same-day slot, on-call dentist or first opening tomorrow.

  • 3Tooth 14

    Reschedule or cancel

    Moves the appointment and offers the next opening, so the chair doesn’t sit empty.

  • 4Tooth 19

    “Do you take my insurance?”

    Answers from the plan list you give it. Anything it can’t confirm goes to your team.

  • 5Tooth 4

    Hours, location, parking

    The questions that eat front-desk time, answered the same way every time.

  • 6Tooth 27

    Calls after hours

    Evenings and weekends, when new patients often call around. They get booked instead of calling the next office.

How a call goes

New or existing, urgent or routine

  1. Step 1

    Identifies the caller

    New patient or existing patient, and what the call is about.

  2. Step 2

    Checks urgency

    Pain, swelling or a broken tooth follows your emergency rule. Routine calls go straight to booking.

  3. Step 3

    Books the visit

    Offers the slots you open for that kind of visit and confirms the time.

  4. Step 4

    Hands off the rest

    Your front desk gets a summary with the caller’s details and anything that needs a person.

Where it stops

What stays with your team

It handles scheduling and routine questions. Four kinds of call get noted and passed to a person.

1322313304295286277268259241023112212211320141915181617

#3, #14, #19, #30: four hand-offs, numbered the way your charts number teeth.

Call notesFront desk · hand-offs
  • #3

    Clinical advice.

    It doesn't diagnose or suggest treatment. Swelling with fever or trouble breathing gets your emergency instruction, such as calling 911.

  • #14

    Patient records.

    It doesn't look up charts or discuss treatment plans. It handles scheduling and routine questions.

  • #19

    Insurance details it can't confirm.

    Coverage and benefit questions go to your team as a callback.

  • #30

    Billing disputes.

    It takes the message and passes it to the person who handles billing.

Example call

What a dental call would sound like

Illustrative example, not a client recording

Nona Family DentalAI Caller · on the line01:12
  • AI CallerThanks for calling Nona Family Dental. How can I help?
  • CallerHi, I just moved here and I need a cleaning. Do you take Delta Dental?
  • AI CallerWelcome! Yes, Delta Dental PPO is on our list. Our next new-patient cleaning is Thursday at 10 a.m. or Friday at 3 p.m. Which works better?
  • CallerFriday at 3.
  • AI CallerYou're booked for Friday at 3 p.m. I'll text you the address and the new-patient forms now.
New patientContact created after the callIn your CRM
  • CallerNew patient, just moved here
  • VisitNew-patient cleaning
  • InsurancePPO plan, on the office's list
  • AppointmentFri 3:00 pm · booked
  • SentAddress and new-patient forms by text

The front desk sees the new patient, the insurance plan and the booked time in the CRM. The plan list is the one the office provides.

In healthcare, the same kind of AI agent already runs on WhatsApp for a clinic, and the AI Caller answers and calls back leads for these businesses:

  • AI agent on WhatsApp

    VIP Health Clinic · Orlando

    Two people moved from the front desk to sales

    80% of the clinic's patient conversations were the same questions. An AI agent on WhatsApp now answers them right away, where a reply used to take hours.

    Read the VIP Health Clinic case →
  • AI Caller by phone

    Eagle Creek Soccer Academy · Orlando

    137 leads at $4.50 each

    Meta Lead Ads brought in parents, and a bilingual AI Caller phoned each one within minutes, switching between English and Spanish mid-call. 11.8% converted, over 40 days in 2026.

    Read the Eagle Creek case →

Works with

Your CRM, your calendar, your number

Calls are logged in HubSpot or Zoho CRM, jobs and tasks land on ClickUp or monday.com boards, and bookings go through Cal.com. Follow-ups can go out on WhatsApp.

  • The call is logged

    Caller, reason and summary in your CRM

    • HubSpot
    • Zoho CRM

  • Tasks land on a board

    Anything that needs a person

    • ClickUp
    • monday.com

  • Booked and followed up

    The visit on the calendar, the follow-up on the phone

    • Cal.com
    • WhatsApp

Run Dentrix, Open Dental or Eaglesoft?We check the integration on the first call, before we promise anything.

FAQ

Questions dental offices ask us

Will it replace my front desk?

No. It takes the calls your front desk can’t get to and the routine ones, so your team can focus on the patients in the office.

How does it handle dental emergencies?

With the rule you set: same-day slot, a call to the on-call dentist, or the first opening tomorrow. Signs of a medical emergency get your 911 instruction.

Does it connect to Dentrix, Open Dental or Eaglesoft?

We check your practice software on the first call before promising anything. Today our live integrations are HubSpot, Zoho CRM, ClickUp, monday.com and Cal.com.

Can it speak Spanish with patients?

Yes. English, Spanish and Brazilian Portuguese, switching mid-call if the patient does.

How much does it cost?

It depends on your call volume, the languages you need and what it connects to. We quote it after a 20-minute call about how your calls work today.

Do I keep my phone number? How long until it’s live?

Yes, you keep your number: we forward your calls or port the number. Setup takes about a week, from script to live calls.

Something else on your mind? Call (407) 325-4647

Keep reading

Related pages

Booked · Fri 3:00 pm · new patient, called at 9:47 pm

Book the new patients who call after hours.

Request a 20-min strategy call or call (407) 325-4647